Customer support for ThermoLife Int’l can be reached by both phone and email access. The website does not contain an instant chat for one to speak to a representative. However, the customer support hotline has a minimal wait time, with no redirects of an automated service. The customer is directed right into the hands of a customer representative happy to help the consumer. Customer service can also be reached by means of email in areas of wholesale sales, product inquiries, sponsorships, job opportunities and international distributors. There is a form from the website allowing the user to fill out basic information and a message to the company.
What about side effects? That's the best part! As you already know by now, research studies show no negative side effects, no hormonal interactions, and a very low toxicity level for ecdysterone. When tested by ICN Biochemicals on December 31, 1998, a complete safety test was performed to determine the toxicity. The data showed the amount of ecdysterone one would have to take in order to reach toxicity. The amount? 6400 mg/kg! In other words, an average 170lb person would have to take 494,528 mg of the compound to reach this point! This is 4,121 times as much as the recommended dose.